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WHAT'S YOUR RETURN POLICY?

I do not accept returns or exchanges on ready-to-ship, made-to-order, or custom items. I strive to provide accurate descriptions, detailed photos, and precise measurements so you know exactly what to expect with each one-of-a-kind item. If you have any questions or need more information, please reach out prior to purchasing!

WHEN CAN I EXPECT MY MADE-TO-ORDER ITEM?

After purchasing a made-to-order item, please allow up to two weeks for it to be created and shipped. You’ll receive an email notification once your order has been sent.

WHEN CAN I EXPECT MY CUSTOM ORDER?

Depending on your item(s), please allow 2-4 weeks for your custom order to be made and shipped. For all custom orders, the fabric or material must be provided by the customer and sent to me for reworking. For more details, please reach out!

HOW DO I CARE FOR MY SUNWORN VINTAGE ITEM?

All SUNWORN VINTAGE items are handmade with love and care. Care instructions may vary by item, so feel free to reach out if you have any questions before cleaning.

I highly recommend hand washing and hang drying only. All materials provided by SUNWORN VINTAGE are washed or soaked before being reworked. If you're supplying your own fabric for a custom order, I will assume it is clean upon arrival.

Most materials used are vintage and may show signs of wear. Any noticeable flaws will be noted in the item description.

DO YOU OFFER REPAIRS?

I'm happy to offer free repairs on any SUNWORN VINTAGE item—you just cover shipping! This applies to items purchased from my website or custom orders. However, I do not repair personal items or clothing that was not made by me.

WHAT'S YOUR SHIPPING POLICY?

SUNWORN VINTAGE is not responsible for packages once they have been shipped. Customers will receive a tracking number for their order. Currently, SUNWORN VINTAGE ships only within the U.S. International shipping is not available at this time.

DO YOU ALLOW REFUNDS?

All sales are final. SUNWORN VINTAGE does not accept refunds or exchanges. Please review the provided measurements carefully to ensure the right fit before purchasing.

IF YOU DON'T SEE YOUR QUESTION ANSWERED HERE...

PLEASE EMAIL INFO@SUNWORNVINTAGE.COM SO I CAN ASSIST YOU!

PEACE & LOVE, DANA